![]() Note: This is a bit different from Yelp, which suggests you only respond to negative reviews. ![]() Tip: You can respond to reviews right from the Review Dashboard, making this process easy.Interested in better managing your reviews? We’d love to hear more and share how we can help. This makes replying to all reviews easier than ever. In the top section of your reviews, you can toggle between reviews you have replied to and those you haven’t yet. The better your reviews, the more likely someone will be to interact with your listing over your competitor’s listing. Your aggregate review score will show up alongside your listing. Reviews are a very powerful form of social proof. Learn how many photos you have compared to similar businesses.Learn how many people viewed your photos vs businesses like you.How are your businesses similar to yours performing?.How many people clicked to call your business?.Tip: A breakdown by zip code and county is available.Tip: You can see a heat map of their location.How many people clicked for directions?.How many people found your business through Maps?.How many people found your business through search?.Did they discover you through a non-branded keyword?.Learn valuable insights about your audience’s interactions with your Google My Business listing:.Here, you’ll see data about how customers are finding and interacting with your local listing. Insights are like Google Analytics for your local listing. Add labels if you need to sort through many listings (recommended for large companies with many local listings).Note: This is typically used in larger companies and can help with organization.
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